FAQs

What time is check-in and check-out?

Check-in is from 14:00 onwards and check-out is by 11:00 am.


Is baby-sitting available?

It is available on request for an additional fee and is subject to availability.


Are dogs and cats allowed?

Yes, dogs up to 35kg and cats up to 3kg.


Is there an additional fee for those travelling with a dog or a cat?

Yes, 40 euros a day per dog or cat.


Is dog sitting available?

It is available on request for an additional fee and is subject to availability.


What can you provide for our pets?

We are happy to provide bowls and mattresses.


Is the spa open to everyone?

The spa is open to adults by appointment; 16-17 year olds people can access but must have an authorization form signed by their parents. 


Are there additional fees for the spa?

Our Spa costs 60 euros per person for a 2 hour slot, plus an additional fee if one stays beyond that time for other treatments. The cost of the spa is reduced to 40 euros per person between the hours of 12:00-3:00 pm.


What time is breakfast?

07:30-10:30 am.


Does the restaurant have options available for Coeliacs and Vegans?

Yes.


Is there a laundry service?

Yes, an external service for a fee.


Is there a safe in the bedroom?

Your security is important to us.
For this reason, the safe in the bedroom is available for free.
HOTEL de LEN is also equipped with an additional safe where you can deposit your valuables.
For further information, please contact Reception. 

Is parking available?

Yes, the Hotel de Len car park is 400 metres from the hotel and it costs 50 euros per day.
You will not be charged on the day of departure if the car is collected before 11:00 am.


Is there a shuttle service for cableway available or is it possible to organise a transfer? What is its cost?

There is a free hotel shuttle service that departs every 30 minutes for the main Faloria and Freccia nel Cielo cableway. For transfers from the airport or to other destinations, a paid service is available upon booking.


Where is the nearest airport?

The closest airports are:
VCE (Venice Marco Polo International Airport) 147 km
TSF (Treviso Airport) 136 km


Where is the nearest train station?

Calalzo-Pieve di Cadore railway station is 32 km away


Is it possible to have a Covid test?

Yes, it is possible to carry out PCR, Antigenic or serological tests by reservation which are subject to availability and a fee.


What precautions have been taken to prevent the spread of Covid-19?

The hotel has adopted all of the relevant safety measures in keeping with the laws and advice provided by the Italian Government following the outbreak of SARS COVID-19. For more info please visit: hoteldelen.it/covid-19/